man adjusting thermostat

What To Do When the Heat Goes Out

Call it Murphy’s Law, or maybe just a little unluckiness, but we sometimes see heat pump troubles in Napoleon and Northwest Ohio during the colder seasons, when they’re needed the most to keep you toasty. While you know the team at Von Deylen Plumbing & Heating Inc. will always be there ASAP when you need us for a heat pump repair, there are some things you can do to ensure a repair is needed and save yourself some cash if it’s not. We’ve compiled this checklist of things to test before you give us a call.

  1. It may sound ridiculous, but make sure everything is turned “on”. We’ve been to more than a few calls only to find the thermostat or the heat pump itself is turned off.
    • Look at your thermostat to make sure it’s on, switched to the correct temperature and isn’t switched to cool.
    • Then try swapping out the battery, if it has one.
    • If everything looks right, check your furnace switch (check your manual if you’re not sure where it is) and inspect your fuses and circuit breaker.
    • Make sure your gas is on.
  2. If the furnace still hasn’t switched on, go back to your thermostat.
    • If it’s a programmable model, make certain that it’s showing the proper time. If it thinks it’s morning when it’s in fact night, it may not turn your heat on because it doesn’t think you’re home.
  3. Is a blockage causing your furnace to fail?
    • Check your air filters to ensure they’re not blocking things up.
    • Do you have any congested ducts, vents or cool air openings?
    • Are all supply registers exposed?
    • Is your exhaust flue open?

If you’ve moved through this checklist and you’re still deprived of heat, call Von Deylen Plumbing & Heating Inc. at 419-592-4756 or schedule an appointment online and we’ll get your home back to the welcoming and cozy place it should be.