How to Choose an HVAC Contractor in Napoleon and Northwest Ohio02/19/2016 No big decision should be made without first doing your homework, that includes the decision of picking an HVAC contractor. You’ll want to secure a contractor that will listen to you and ensure they are meeting all your home comfort needs. HVAC installation isn’t a good candidate to be a DIY project. It’s important to secure a contractor that is highly skilled in multiple areas. They will evaluate your home’s load calculation, pull permits to ensure local codes are met, check piping and a whole slew of steps in-between. If your top-of-the-line system isn’t getting a top-of-the-line installation, you’re more likely to get subpar performance from your system. The professionals at Von Deylen Plumbing & Heating Inc. have put together some questions to ask to assist you on your journey of finding your ideal HVAC contractor. Do they have references or referrals? When deciding to work with a company they should be able to provide you with a list of recent customers that can authenticate the quality of their work. From there you can call and ask them about their recent HVAC projects, if they are satisfied with the results and if they would hire the company again in the future. There are other sources you can look into like the ACCA (Air Conditioning Contractors of America) and the Better Business Bureau. Looking up a contractor on BBB will allow you to read through consumer ratings and will also show you any customer complaints lodged against a company. The ACCA is a non-profit that employs the expertise of over 60,000 professionals and 4,000 businesses. Contractors that are a part of ACCA are serious about their profession and will gladly provide you with referrals. Another option option is requesting the help of your friends on social media. These recommendations are coming from people you know and trust. In most cases you’ll not only get feedback on what contractors to use, but also who to avoid. If you’re looking for suggestions from your neighbors, nextdoor.com is literally a your neighborhood’s own social media site. Are they NATE-certified? If your contractor is NATE-certified you can guarantee that you’re getting a contractor that meets the highest standards in installation and service. NATE (North American Technician Excellence) is a non-profit organization for HVAC technicians. Before becoming NATE-certified a technician has to pass specialized and real-world tests that were developed by a committee of the top industry experts. Are they properly licensed and insured? Almost every state requires licensure for HVAC contractors. This helps protect consumers from companies that use less than qualified workers. A simple online search will show you whether your state requires a license or not. If you live in a state the requires a license and your contractor doesn’t have one, look elsewhere to prevent any issues. When to ask these questions? The perfect time to secure a quality HVAC contractor is prior to a breakdown. If you get your system checked when it’s functioning properly and get your annual maintenance scheduled to keep it running properly. Building a relationship based on trust and experience is important to us at Von Deylen Plumbing & Heating Inc. in Napoleon and Northwest Ohio. Our professionals would be happy to answer any questions you may have about home comfort. Give us a call at 419-592-4756 or set up an appointment with us using our online scheduler.