Our team at Von Deylen Plumbing & Heating, Inc. in Napoleon works hard to have the finest heating and cooling service around. One way we keep our expertise and continue to expand our knowledge of HVAC products is by earning industry certifications. Find out more about the certifications our technicians have received below.
Better Business Bureau (BBB)
BBB maintains Business Reviews on more than 4.5 million businesses and rates them based on complaint histories, responsiveness to customers, licensing, legal and government action, and other factors. Only Accredited Businesses that meet the BBB Code of Business Practices are permitted to display the BBB logo in their marketing and place of business. Von Deylen Plumbing & Heating Inc. is a member of the BBB, meaning we adhere to ethical business practices and share honest information with our customers. We have a solid rating and are proud to be part of this organization.
NATE Certified Technicians
NATE is North America's largest and most prestigious certification in the HVAC industry. NATE certified technicians have mastered the installation, service and maintenance knowledge of heating and cooling products.
ICE Certification (Industry Competency Exams)
Administered by NATE, Industry Competency Exams offer certification in industry-accepted standards for first year technicians. At more than 300 schools, students are required to participate in at least one exam before they graduate. Earning residential certification requires the technician to pass a main section of Safety, Tools, Soft Skills; Heat Transfer & Comfort; or Electrical in addition to a specialty section in air conditioning, air distribution, heat pumps, gas furnaces and oil furnaces.
Lennox Premier Dealer
In order to become a Dave Lennox Premier Dealer™, Von Deylen Plumbing & Heating, Inc. in Napoleon was trained and is routinely independently evaluated to ensure we provide an unmatched level of customer service. We've partnered with Lennox®, a leading name in home comfort, to provide some of the best heating and cooling equipment in the industry. We keep our Dave Lennox Premier Dealer™ status by participating in an independent Customer Review program. The program gives customers an opportunity to provide honest feedback and ratings on the quality of our service and keeps us accountable for doing high quality work and customer service at all times.